Managing Complex Business Challenges

During this course, you will work alongside curious and open-minded business leaders to deconstruct conventional management approaches and tackle challenges with a new perspective. A data led approach will help you to ask the right questions to reach successful conclusions.

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Day one:

• Deconstruct conventional management styles, exploring their pros and cons
• Analyse the relationship between knowledge, rationality, action, and change and its impact on business challenges
• Understand the governance of decision-making and how data can inform decisions

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Day two:

• Discover new management strategies when dealing with complex challenges
• Focus on the principles of managing ambiguity and dealing with inevitable tensions
• Learn practical skills and principles to strengthen your ability to make reasonable and wise decisions

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Day three:

• Understand how new management approaches can be applied to your organisation
• Analyse how business challenges link supply and value chains to social and environmental issues
• An introduction to the Maieutic Machine, a tool used to improve the quality of decision making in business challenges

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Day four:

• Reflect on new ideas which support complex decision-making
• Build your own Maieutic Machine and consider the effectiveness of your current communication, mediation, and engagement
• Take part in final group presentations, testing your new knowledge in a risk-free environment

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There will be a networking drinks reception on evening one where you will get to know your course colleagues. There will also be a course dinner on evening three, offering the opportunity for your class to come together with a wider cohort of short-course learners to expand your networking opportunities.

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By utilising cutting-edge research which has been applied widely in the public and private sector, you will discover how to implement customisable frameworks, techniques, and strategies into your organisation that focus on embracing complexities and uncertainty within business.

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Throughout the course, you will hear from leading industry experts, network with a variety of business leaders and work with other delegates to apply core aspects of the course to your organisation.

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During your time on this course, you will gain several stand-out learning experiences, including:

Applied Learning – A learning environment created by the course facilitator that draws on the experience and input of your course peers.

Knowledge Transfer – A steady stream of feedback from participating peers with diverse business backgrounds to help build your leadership skills.

Reflection – A rare time-out to contemplate your own leadership capabilities and challenges while engaging with our world-class faculty.

Network Expansion – An expanding professional network drawn from your peers.

Personal Growth – An expanding self-awareness of your own leadership competencies and how they can be honed.

Behavioural Change – An adoption of new rationales and mindsets that improve your managerial skills.

• Develop a refreshed mindset, thinking outside the box on organisational ambiguity
• Learn to live with ambiguity, rather than avoiding it
• Discover alternative ways of designing data visualisations to cope with uncertainty
• Explore how to reframe challenges into opportunities
• Gain expert insights through real-world case studies and industry speakers

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This course is designed for senior business and government leaders who are curious, open-minded, and willing to explore new approaches to solving their business’s problems.

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Whether you are a programme leader, are involved in business innovation, or perhaps your role focuses on strategic planning, this course will provide you with practical management insights which encourage you to rethink how you govern complexity, engage your team, and communicate with key stakeholders.

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